Shipment
Warehouse
We have 2 warehouses: one in Kyiv, Ukraine, the other in Guangzhou, China. We also plan to add one in Tilburg, Netherlands
Shipment cost
Shipment cost is being calculated during order process, based on price of mail service to selected region
Where do we ship?
Afghanistan, Albania, Andorra, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Bhutan, Bosnia and Herzegovina, Brazil, Brunei, Bulgaria, Cambodia, Canada, Chile, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Great Britain, Greece, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Israel, Italy, Japan, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malaysia, Maldives, Malta, Mexico, Moldova, Monaco, Mongolia, Myanmar, Nepal, Nerlands, New Zealand, North Korea, Norway, Oman, Pakistan, Palestine, Peru, Philippines, Poland, Portugal, Qatar, Republic of Montenegro, Romania, Russia, San Marino, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Syria, Tajikistan, Thailand, Turkey, Turkmenistan, Ukraine, United Arab Emirates, United States, Uzbekistan, Vatican, Vietnam, Yemen
How long will it taketo ship products to my country?
Your order is going to ship from closest warehouse if it has every product you have ordered. Otherwise, your order may be shipped from other warehouse or it can also be split and you will get part of your order quickly and the other part is going to take some time to ship
Generally in Ukraine we ship products in 1-3 days . Shipment from China takes about 14-21 days for any region on the list. We want to open warehouse in Nethterlands, because it will allow us to ship products in 3-5 days to any place in Europe, but it is really expensive to have a warehouse in Netherlands, so we will open it only when we see enough interest in our products in Europe, so spread the word
We don't transfer some exclusive teas to local warehouses and keep them in China. It always takes about 14-21 days to ship such products
Minimal order
We don't have such thing. You can order any amount of tea and we will ship it to you, even if shipment cost will be larger than those of tea itself. However, one can loose free shipment opportunities for entire year if only one small package of tea is ordered for number of times